I'm gonna rattle the bird cage a little bit. She/he said that they aren't "providing service or support", it's in present tense. Honestly, a response from Gool, or whoever is the current head gm for netgame would make it more offical, because i doubt Celysta knows whats going on, she/he is just there to stop people from complaining about netgame not answering their questions. My 2 cents. If you think i'm bias. Honestly i don't care if loa comes back, i stopped playing it couple of months before it closed, ( along with gaming as a whole). But, it would be fun talking to old friends again, if it did come back